Cottingley GP Surgery

Rude and incompetent receptionist.
Dec 6th, 2022

The 1 star is so I can actually post a review! This surgery deserves no stars. You ring every morning at 8am to be told theres no appointment, and to ring back tomorrow. The receptionist who answers most days could do with some training on empathy and compassion as she has no sympathy for patients in need of seeing a doctor due to illness. Sharon on the other hand has always gone above and beyond but is rarely there! Doctors dont seem to want to work since covid! My poor mum has been suffering for over a week because nobody can be bothered to help her.
Oct 19th, 2022

Very polite friendly staff
Oct 6th, 2022

Can never get an appointment, reception staff are rude most of the time and they honestly don't care about the people having to use this service. I feel sorry for anyone who also has this practice as their GP.
Jun 23rd, 2022

There is a reason for the poor reviews - because they accurately describe the lack of interest shown by staff when responding to the most simplest request. Everything and anything, it seems, it too much trouble. The pandemic has given this practice an excuse to follow other surgeries in a race to the bottom. No face to face appointments and telephone appointments are not kept. It's a disgrace. An absolute disgrace.
Feb 4th, 2022