Stainbeck Dental Surgery

This used to be a 5 star for me. But then my dentist left and has clearly gone down hill. Booked an appointment for a checkup which they then cancelled on the day! Had to wait ages for another appointment. Was then booked in for 2 appointments for fillings, which again had another month to wait! Been in excruciating pain this whole time. Then today the day of my appointment THEY CANCELLED! Yet again. Didnt give me a reason why and just wanted to book me in another 3 weeks!!!! Seriously not impressed. What do they expect you to do when your in this much pain!
Apr 22nd, 2022

Excellent service yes again, hows the extra mile! From reception staff through to Dentist Paul a great clinician. Highly recommend the practice!
Jan 7th, 2023

Really happy with the service. The receptionists are always nice and helpful. The new dentist is really good and he explains everything properly. Out of all the dentists Ive seen so far he is definitely the most knowledgeable. The nurses are also very good and helpful. Wound definitely recommend this surgery.
Sep 29th, 2022

Terrible experience, I had to replace tooth feeling 5times in my front tooth because every time it fell out after 2-5 days ( no warranty), I had to pay every single time Also they told me I had no more teeth for treatment. When I went to different clinic to make sure , I was informed I have 7 teeth to repair ( they were in really bad condition) I dont recommend it
Sep 19th, 2022

The receptionist are rude! Was late to an appointment due to an error on my own part, but I got there and the receptionist with long black hair proceeded to tell me I was late and would not be seen whilst smirking. This was extremely aggravating considering I was already quite distressed over a tooth that had fallen out. The blonde receptionist was not helpful either. These uneducated and untrained little girls should not be the first point of call for people who require help and empathy. Susan came to the rescue to diffuse the situation and Ive not had a bad experience with the dentists here but will not be using this dentist again due to the receptionists poor customer service.
Jul 5th, 2022