Caff Nero

Always recommend the luxury caramel latte as a treat!
May 3rd, 2023

Dont bother wasting your money on a luxury hot chocolate wasnt anything special. Didnt taste luxury at all. Waste of money. Definitely wont bother ordering again. Cute shop though
Apr 27th, 2023

Think it's time to give up on Caff Nero unfortunately. It's a shame because I prefer the taste of Nero's coffee (decaff) compared to Starbucks etc but every single time I go in lately (most branches in Leeds actually) it's trainees where you have to drip feed your order to them because they don't understand what you're asking for and if it's not trainees it's still clearly someone fresh out-of training because just little things like being given say for example a latte cup for an Americano and then when you ask for the actual cup it's meant to come in you're looked at like it's you with the problem. In a cost of living crisis where a coffee can cost anywhere up to 5 you want it right. I notice a lot of new staff lately so do Caff Nero not treat the staff well because the high turn over shows. Also there's some very rude staff. A girl in the Boar Lane branch and a girl on Headrow. You can tell they just don't want to be there but it's not good because quality in food and drinks I'd say Nero beats the likes of Costa and Starbucks but the lack of customer service and knowledge on how to make their own drinks massively lets them down which is a shame. Vegetarian options: Plenty of veggie and vegan options.
Apr 25th, 2023

Apr 19th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 17th, 2023