Greggs

Was nice just to get a nice bacon sandwich and a coffee and have a little sit down and watch all the shopper's passing by
Apr 19th, 2023

I was having a bad day today and decided to visit Greggs inside the Merrion Shopping centre to cheer myself up with a hot coffee. Fortunately, I had the pleasure of encountering a young British lady at the counter who gave me a wonderful customer service experience. Her smile was infectious and instantly lifted my mood, changing my day for the better. As always, the coffee at Greggs was excellent, but it was the excellent customer service that truly made my visit special. This young lady embodied the values of customer focus, creating a warm environment, humility, integrity, and speed with excellence. She truly cared about her job and her customers, and her smile and positive attitude left a lasting impression on me. I highly recommend this store to everyone who is looking for a great customer service experience. The employees at Greggs go above and beyond to provide exceptional service to their customers, and this young lady is a shining example of this commitment. Thank you, Greggs, for hiring such dedicated and enthusiastic employees who are committed to providing the best experience possible for their customers. And to the young British lady who brightened my day, thank you for your kindness and infectious smile. You truly made a difference and I look forward to my next visit to Greggs.
Apr 26th, 2023

Rude staff and felt racially discriminated. Apparently you got to pay extra for seating or not eat at the store . Its a common thing to pay for food and sit at a caf. I have done it so many times but this has happened to me twice with the same lady. I literally never mentioned anything about take away while ordering and paying for my food and was not asked if I would be taking away.
Dec 20th, 2022

Visited today to buy 4 meals, I also wanted 4 sausage rolls, I was told they only had 1 cold pack of 4 remaining. Having tasted the sausage rolls, they tasted absolutely dreadful. Then as we are eating our sandwiches the staff member filled the counter with a fresh batch from the oven!!!! Had she said they would be some more in a few minutes, I would have purchased those. Poor customer service,
Dec 17th, 2022

I just love them sausage rolls
Dec 14th, 2022