Boots Opticians

Husband went in the other day with the kids, left not feeling too happy at all, felt unattended to and very frustrating considering weve recently swapped opticians. Will be switching back.
Apr 15th, 2023

They were 20 mins behind already by 1130. Manager said he'd find me around the store or put an announcement out whilst I waited. Neither happened. I returned for advised new slot at 12 to be told he'd given it to someone else and I'd have to wait another 30 minutes. Useless.
Apr 12th, 2023

Whilst the Optician staff and the test for my mother was very good. What they should have done was warn us, before we agreed to purchase the extra 25 photo test, that they had problems with their card machine and do not accept any cash. Also, we couldn't pay at any other till because they are separate companies. We had to use a paper system, which meant leaving financial details and signatures that you are normally advised not to share for financial security. We were not very happy about that, told the staff this. But we're told that was their procedure. In future I would check their payment ability before I made any purchases. Also would say no cash payment facilities for elderly is not good.
Apr 6th, 2023

Jan 18th, 2023

I came to Boots Opticians for first time today : I am of an age when it's difficult to change BUT today was a PLEASURE EVERYONE TREATED ME WITH THE GREATEST RESPECT - FRIENDSHIP AND COURTESY OK I spent a bomb on new glasses (can't wait to get them and hope they wont be too long) but will certainly be going back whenever I need to and will certainly certainly recommend your services Thanks to everyone I saw - you were all a delight and in fact had a lot of laughs Sue Warnes
Jun 2nd, 2022