ZenAuto

Always helpful and have great prices if you look for the right cars
Apr 1st, 2023

Very easy ordering and delivery of a pre-registered Tesla Model 3. I was able to get exactly the car I wanted delivered in just over 2 weeks! I also just had my free home charger installed. Competitive lease pricing and easy to deal with. As someone whos owned their own cars for many years and not had a company lease car for more than 15 years, Im convinced that for my first EV leasing via zen is a great option.
Mar 28th, 2023

Leased a car with these guys in December 2019. I am so thoroughly impressed with the service. Had an issue initially which I tried for a month to resolve with Tesla. One email to Zen and it was sorted in a day. I've also had a couple of parking fines over the course of my lease and even though their terms say they will charge me 25 for this they have not one done so. I would not hesitate to use them again.
Feb 3rd, 2023

Brilliant service. They gave constant updates whilst waiting for my electric car to be built and shipped and the little touches like discounted electric point installation and the Tile keyrings was a surprisingly nice touch and very welcome. Lease with these lot with confidence
Jan 1st, 2023

Despite a couple of delays (outside of Zens control) the initial process for leasing a new VW ID3 was relatively smooth. However when we encountered a problem (car just died whilst out driving it) just two weeks after delivery of the car. Zen Auto did not want to know, I initially spoke with Connor whom i explained the situation and sent the report from VW too and he was going to confirm some information back to me by email. The email did not arrive as promised so I emailed them but they have decided to completely ignore multiple emails from me. I have now been without the car for longer than I have had it in my possession. I understand that problems happen but to completely ignore a customer is just not acceptable, the level of customer service i have experienced is very poor. As for the car, It needs a complete battery replacement after just 300 miles. The master technician at VW has informed me that VW UK does not have the qualified personnel to carry out a full battery replacement so despite the car being with the dealership for over two weeks, they still have no plan on what to do with it and in the meantime Zen Auto are expecting me to make the lease payments. What a Joke!
Jan 4th, 2023