Fire Hut

Very friendly and really good eyelashes from a very sweet girl Mia
May 1st, 2023

Service: Eyelash extensions
May 1st, 2023

Very poor
Feb 10th, 2023

Had a micro handling there. Face looking like a brand new baby
Dec 31st, 2022

The lash tech Mia was a really lovely girl and although she's still training, she's very good and I'm happy with my lashes. Mia also performed the service in a professional and timely manner despite a previous customer being a bit unreasonable with Mia. I arrived 5 mins early for my appointment but couldn't get access to the building. I went to the correct Fire Hut entrance but they wouldn't let me in, I text the contact number and I was let in but I was let in (and out) via the Leegate House doors which I've since been told is the wrong access point but it's not made clear which is the correct access point. So if you go, try the Fire Hut door which is to the far left of the Leegate House doors if you're facing the building. They had a bit of a situation on the day of my appointment which meant my service was started 30 mins late. I would have preferred to be contacted before my appointment time to ask if I can come half an hour later but on the day they did not have a receptionist/front of house person so communication and customer service was a bit wonky. A lovely lady from the education side of the business eventually stepped in, gave me some customer service and covered me with a blanket as I was cold while having my lashes done.
Feb 9th, 2023