WHSmith
  • 15 Leret Way
    Leatherhead North Ward, eng KT22 8AH
  •   (137) 237-8011

Hours

Friday:
9:00 AM - 9:00 AM
Saturday:
9:00 AM - 9:00 AM
Sunday:
10:00 AM - 10:00 AM
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM

Chamber Rating

3.4 - (78 reviews)
16
25
21
8
8
Read Our 78 Reviews

Chamber Rating

3.4 - (78 reviews)
16
25
21
8
8
  • Chris Goddard

    Just called into WH Smith's Leatherhead. The store has new lighting so it's nice and bright, and was also lovely and warm. It is very well stocked with great range of books, magazines, games, toys and all types of stationery. Friendly, helpful staff as well. I'd recommend it!
    Dec 23rd, 2022

  • gnes Palotai

    I think, they need to change the staff to more friendlier people. We were asking for help and the lady didn't listen to our problem,because we accidentally scanned a item twice and instead of listen she pressed pay and Finish and we had to pay more then what it actually costed. The Lady was rude.
    Aug 18th, 2021

  • Mrs Martin

    Really bad customer service; Dark - no sufficient lighting?!? Very strange are they broken is the lighting like this for a reason? You cant actually look at products -this must affect your sales. Staff: Rude, unhelpful Once I walked in and there was nobody around.I walked to the back of the shop and there was one lady stocking shelves I asked her if someone could serve me at the till, her response was can you just use the self service?!? What if I was an elderly lady and didnt know how to use them? I was actually returning an item which is why I needed a human to serve me. She reluctantly came to help me. There is one particular lady who is always very abrupt and never smiles - definitely some Customer service training needed here. Theft potential: because your staff are never at the front of the shop, there is a high opportunity for people to steal items abs just walk out with no fuss.
    Dec 17th, 2020

  • Mimi Ekere

    Excellent service
    Mar 11th, 2020

  • Stephen Marshall

    Understaffed, but incredibly helpful, great variety of services and products.
    Dec 13th, 2019

Read Our 78 Reviews

About
WHSmith

WHSmith is located at 15 Leret Way in Leatherhead North Ward, England KT22 8AH. WHSmith can be contacted via phone at (137) 237-8011 for pricing, hours and directions.

Contact Info

  •   (137) 237-8011

Questions & Answers

Q What is the phone number for WHSmith?

A The phone number for WHSmith is: (137) 237-8011.


Q Where is WHSmith located?

A WHSmith is located at 15 Leret Way, Leatherhead North Ward, eng KT22 8AH


Q What is the internet address for WHSmith?

A The website (URL) for WHSmith is: https://www.whsmith.co.uk/stores/details?StoreID=4382


Q What days are WHSmith open?

A WHSmith is open:
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM


Q How is WHSmith rated?

A WHSmith has a 3.4 Star Rating from 78 reviewers.

Hours

Friday:
9:00 AM - 9:00 AM
Saturday:
9:00 AM - 9:00 AM
Sunday:
10:00 AM - 10:00 AM
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM

Ratings and Reviews
WHSmith

Overall Rating

Overall Rating
( 78 Reviews )
16
25
21
8
8
Write a Review

Chris Goddard on Google

image Just called into WH Smith's Leatherhead. The store has new lighting so it's nice and bright, and was also lovely and warm. It is very well stocked with great range of books, magazines, games, toys and all types of stationery. Friendly, helpful staff as well. I'd recommend it!


gnes Palotai on Google

image I think, they need to change the staff to more friendlier people. We were asking for help and the lady didn't listen to our problem,because we accidentally scanned a item twice and instead of listen she pressed pay and Finish and we had to pay more then what it actually costed. The Lady was rude.


Mrs Martin on Google

image Really bad customer service;
Dark - no sufficient lighting?!? Very strange are they broken is the lighting like this for a reason? You cant actually look at products -this must affect your sales.
Staff: Rude, unhelpful
Once I walked in and there was nobody around.I walked to the back of the shop and there was one lady stocking shelves I asked her if someone could serve me at the till, her response was can you just use the self service?!? What if I was an elderly lady and didnt know how to use them? I was actually returning an item which is why I needed a human to serve me. She reluctantly came to help me.
There is one particular lady who is always very abrupt and never smiles - definitely some
Customer service training needed here.
Theft potential: because your staff are never at the front of the shop, there is a high opportunity for people to steal items abs just walk out with no fuss.


Mimi Ekere on Google

image Excellent service


Stephen Marshall on Google

image Understaffed, but incredibly helpful, great variety of services and products.


Load More Reviews

Overall Rating

Overall Rating
( 78 Reviews )
16
25
21
8
8

Write a Review

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