Attimore Veterinary Group - St Albans

We were with Attimore Vets for nearly 10 years with my dog. Firstly, we took him in for some check ups and a scan when he was younger because we were unsure about a growth on his leg joint. We were told nothing abnormal about the results until 7 years later when the vet looked back through his records and said to us that hes had arthritis since he was 3 years old. But we were never told this by anyone! I tried to complain about this to the head of the practice, only to be told its my word against theirs. They tried to claim they called me at the time but I said I was on holiday and id call them back but Ive checked and I wasnt away on that date. Such a shame that our dog was living with arthritis for all that time and we could have been helping him with it. Additionally, if they knew he had arthritis why didnt they ask at each of his yearly check ups how it was? We were never asked. Soon after this I took him back because I noticed a change in his eye. He was looked at and they said it doesnt look like anything to worry about So when the time came to renew insurance, I switched because it was a better deal. Weve now changed Vets as well, who have informed us that they think the eye problem is a tumour so hes having his eye removed!! AND were not covered by our insurance because its classed as a pre-existing condition as I had previously mentioned it to Attimore, who made us think it was nothing to worry about. Im sure its just a series of unfortunate events but I would not use Attimore Vets ever again.
Dec 23rd, 2022

Oct 31st, 2022

Mar 12th, 2022

Great service
Feb 24th, 2022

Gill is outstanding, the only vet in the world (other than Imre) we'd trust with our little girls.
Oct 22nd, 2021