The Gallery Restaurant at The Swan at Lavenham

Delicious Sunday lunch! Good selection of starters and mains, generous portions, professional staff and lovely atmosphere.
Apr 16th, 2023

Beautiful food served in a fabulous old inn with amazing service and quality. Book a room and see how good this gem is, great offers
Feb 25th, 2023

The food was of a high standard, both starters and mains were full of flavour and was of a nice size portion.
Oct 15th, 2022

Excellent food and service. Tempura cod and chips was outstanding. I would go out of my way to come back for that dish alone.
Sep 17th, 2022

Myself and my partner came for lunch on 30/09/22 and were very unimpressed with the entire experience. We came in and wasnt greeted on arrival or shown where to go for our table. The lady behind the bar was vacant. We had to ask to be shown to our table and we were just pointed in the general direction of the dining room rather than being walked to it. We eventually got to The Gallery and were sat all crammed onto one side of the room, so close to other tables we were practically rubbing shoulders and could hear every part of other tables conversations (and so they would also of been able to hear us). We then tried to order, which took 3 attempts as the menu wasnt clear and some items were only available for dinner and not lunch. The waitress said oh I dont know, the chef just has a new way of doing things for some reason. Mains are upwards of 25-30 which is fine if the quality and service is there, but it wasnt. The staff were scruffy and inattentive and seemed as if they really didnt want to be there. Our food came and it was only ok, weve eaten in many restaurants around the world and know a good dish when we see one, sadly this wasnt. If it has been 10 cheaper then it wouldve been fine, but if Im paying what theyre asking, it needs to be fantastic. There was also an enormous cobweb in the ceiling rafters. Just small details that shouldve been noticed at this price point. I emailed to let the restaurant know all of this as I wouldnt normally write a public review. I was told someone would get back to me, but over a week later, no one has bothered to get in contact. For a lunch costing over 100 for just two mains, one, starter and one dessert and a drink each, I would avoid and go back elsewhere, the cost and the service/food do not align. It seems the swan are resting on their reputation and not implementing any measures in order to keep it. Nice old building, but thats it.
Nov 1st, 2022