Leicestershire Logs

Good quality logs!
Feb 5th, 2023

We ordered some logs on line over two weeks ago, the money went straight out of our account, but we havent even had a confirmation email, and no delivery date. We are not getting any responses to email and cant get hold of anyone to discuss it. I have left messages on the office phone and the mobile number voicemail is full All resolved - Leicestershire Logs been in touch and delivery confirmed
Dec 14th, 2022

Great wood.. definitely recommend!! good value for money with helpful staff definitely be using them again %.
Nov 20th, 2022

I'm very sad to hear negative comments about "Leicestershire Logs -- We've bought "kiln dried logs from James for the last 3 to 4 years & haven't experienced any issues whatsoever--hopefully the supply of wood continues--&--anyone that is negative gets written off their customer list--because without doubt supplies will dry up before too long !!
Nov 5th, 2022

It pains me to write this, but I have to say my bit. Ever since the father retired this business has gone downhill ive been a customer for a number of years now and I have purchased wood from this business through winter and summer. But today was the last straw when he sent me a bag full of small pieces of wood for the second time which I can only describe as kindling. I think what makes it worse is when you ring up and complain and you get treated like somebody who is lying, With the power of social media and competition from other businesses these days you cannot afford to be upsetting the customer with a snotty attitude on the phone when you ring up and complain. This may not be the bosses fault at the end of the day but he is responsible for who ever bags up the wood at the yard,
Jul 18th, 2022