Battersea Fields Residents Organisation Ltd

Mar 15th, 2022

What can I say it's home
Jun 10th, 2019

Ok
Jan 1st, 2018

This organisation is poorly managed with senior management seemingly clueless when it comes to emergency planning. As a resident of this organisation, I suffered a flood due to the lack of maintenance by both the local authority and the TMO. Following a thunderstorm/heavy rain, I heard a loud gushing noise in my kitchen only to find a backsurge of water coming up through my kitchen sink. I later found out that this was from the main stack pipe for the whole building and that the water entering my property was sewage water. I informed the TMO only to be told that they'd arrange for a repair shortly - all whilst water was gushing into my flat. Not understanding the severity of incident, the only option was to call the fire brigade who attended. Luckily for myself I was due to move out in the next few weeks, however I lost most of the contents of my property which had been boxed up and were saturated by the contaminated water. To highlight the scale of the problem, I lived on the top floor (9th) and all floors down to the third floor were affected. The TMO's response was woeful, with their main focus on whether I had contents insurance. I was lucky and moved out a few weeks later only to be informed by my former neighbour that approx. 8 weeks later their property had been damaged yet again by the exact same incident. So not only was their initial response terrible, but they had failed to adequately address the repairs that were necessary to prevent it from happening again despite having 8 weeks to do so. Absolutely outrageous.
Apr 17th, 2019