Sapphire Clapham

Avoid this place! They have the worst customer service! A few month ago I started a laser removal treatment with them, but from the 6 sessions I only were able to receive 4. Luckily I wasnt fool enough to pay the whole price, I only paid after each sessions. After a few weeks the place shut down without any further notice, and I wasnt able to continue my sessions. I tried to reach them, but they never answered the phone or my Instagram messages (even though they saw them). When the place finally reopened I managed to catch the manager or the owner in the salon, but he obviously tried to avoid me and the situation, so he told me that he will check it and will contact me back. Of course nobody contacted me ever and basically I never continued my treatment or got back my 50 deposit that I had to pay upfront before the treatments. I also would like to mention that they often kept the door closed and when had other smaller appointments they basically refused to open the door or pick up the phone. Had to call them because theres no door bell on the door?!
Sep 13th, 2022

Services: Pedicure, Manicure
Jul 23rd, 2022

Positive: Professionalism Service: Manicure
Mar 23rd, 2022

I'm a regular and love coming here for brows and the occasional pedicure. Shaz did wonders to my very flat brows - she explained what I'd been doing wrong with plucking for so long (she threaded mine for the first time!) - she got me into tinting and then convinced me to do microblading which was one of the best purchases I have ever made. It's completely changed my face and I feel so much more confident without makeup on. I shan't be going elsewhere :) Services: Eyebrow threading, Pedicure, Microblading, Manicure
Mar 13th, 2022

Positive: Cleanliness, Professionalism, Quality, Value Services: Eyebrow threading, Pedicure, Laser hair removal, Microblading, Waxing, Manicure
Feb 22nd, 2022