Lakeside Surgery

Just waited 20 mins to book an appointment in advance (for 2 weeks time) to be told it's emergency bookings only today and to call back on Monday between 8 and 11am... I've never experienced such a useless service in all my life. Good luck when the new houses are built and there are thousands of new clients in the area.
Mar 17th, 2023

Waited 40 min on the phone to get through? Then have to phone on a Monday or Tuesday between 8 and 11am to make appointment on phone or one line
Mar 5th, 2023

Phone up early for prescription saying we were going on holidays my husband order own his himself medication some times he does get confused stated we were going on 10th yes that main part starts on 10th but we travelling down to friends for weekend I pick half medication on Wednesday noting some wasn't being issued until 7th which are main ones for his pain And the ones what needs pre ordering and usually takes at least 24 hours to get in to chemist so I phone the gp up explaining we needed at chemist so latest on Thursday lady told I could go and a bar code or they could phone it through so I asked to be send I explained I been working nights and asked if they send it I went to chemist today to see if it been sent to find out it had not why didn't I get I phone call say why it not gone chemist advise to go drs again explain why asking to told the pharmacist at drs was not welling to issue it until while the due date lady on reception was lovely and phoned chemist for them per order it ready for tomorrow to find out the a problem getting hold of liquid medication this why we ordered has since start on covid there problems getting of it So possible a chance we got chase around for the medication tomorrow and spoiling the start of a holiday plus I should be sleep before I go has I am working nights shift going this ordered early why issue half medication and not other I feel like the we patients we not listen this second holiday we had the run a round before going the last we lost a whole day
Oct 23rd, 2022

Always a pleasure to be ill ;-)
Jul 19th, 2022

Over the pandemic our surgery has not been open and is being used for administrative purposes/ teaching you get sent to other surgeries to see a doctor, that's ok if you drive or are not elderly. We have a doctors surgery in our Village and I for one would like to be able to access it.
Dec 16th, 2021