Trevolution Ltd

Apr 2nd, 2023

They have cost me 100 over 2 call outs and I'm in a worse position than when I started. My boiler kept losing pressure so I called out Trevolution, during the first call out they tried out a whole manner of things and ended the hour by saying that they couldn't figure out what was wrong and that I should book another call out. The next call out lasted all of 5 minutes in which they turned up, identified the fault, said it was very common and would be the thing they would usually look at, and left. I was then charged another 72 for this pleasure. I rang up to challenge this charge, to which they offered to waive the fee. I said that I appreciated that they had still driven out to take a look and offered 20, they then bartered and would only accept 30! Unbelievable! They subsequently hounded me for this 30 they had just u-turned on. All the while, they had left the condensate pipe blocked and had sawed a hole in the pressure release valve leaving me worse off than if I hadn't called them out at all!
Mar 18th, 2023

Positive: Professionalism, Punctuality, Responsiveness, Value Service: Heating system repair
Feb 14th, 2023

We have been having a few issues with the heating in our home, our landlord had sent a plumber out who did nothing but turn the thermostat up on the radiator, but the house was still cold! I was away working in Turkey and temperatures back home reached -10C and I get a phone call from the wife complaining. So, I messaged Trevor from Trevolution at 18.00pm UK time, 09:30 the following morning he is at my house and spots the fault straight away, The Room Stat was not connecting to the clock on the boiler and orders one straight and temporary fixes the fault so wife and children could be warm while I was in Turkey. I cannot thank Trevor enough for getting this sorted and stopping the wife giving me earache. His quick response and diagnosis meant that my family could be warm. He also spotted a leak on the pipe causing the pressure to drop so sorted while he was there. Thank you from the wife and more importantly my ears as she is no longer chewing them off complaining. Many Thanks
Jan 13th, 2023

Positive: Professionalism, Responsiveness, Value Service: Heating system installation
Jan 10th, 2023