WHSmith
Hours
Chamber Rating
-
James Richings
Dec 21st, 2022 -
R_D_L
**Click & collect Service at Lancaster** We ordered online for click & collect, when we collected we were served by a very impolite staff member After giving our click & collect details the staff member went to retrieve our online order. And whilst they did that we gandered at the newspapers by the till. We were rudely interrupted by the staff member who unpleasantly shouted across to us "Do you want your books?". The books did not come parceled up and when asked we were told it would cost money for that. The weather was damp and drizzley so we had no choice to pay, but surely an item bought online should be parceled ready to go? Whilst we quickly tried to find 20p she huffed making us very uncomfortable.
Nov 17th, 2022 -
Peter Macharia
Aug 11th, 2022 -
Karen L
Sep 26th, 2021 -
Tracey Pattinson
Absolutley disgusting customer service, iv never known staff as rude in my life i was literally that shocked at how they spoke to me, if i could of give zero stars i would,
Aug 28th, 2021
Contact Info
- 152436246
Questions & Answers
Q What is the phone number for WHSmith?
A The phone number for WHSmith is: 152436246.
Q Where is WHSmith located?
A WHSmith is located at 21 Market St, Lancaster/Morecambe, eng LA1 1HZ
Q What is the internet address for WHSmith?
A The website (URL) for WHSmith is: https://www.whsmith.co.uk/stores/details?StoreID=4340
Q What days are WHSmith open?
A WHSmith is open:
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Saturday: 8:30 AM - 8:30 AM
Sunday: 10:30 AM - 10:30 AM
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Q How is WHSmith rated?
A WHSmith has a 3.7 Star Rating from 218 reviewers.
Hours
Ratings and Reviews
WHSmith
Overall Rating
Overall Rating
( 218 Reviews )James Richings on Google
R_D_L on Google
**Click & collect Service at Lancaster**
We ordered online for click & collect, when we collected we were served by a very impolite staff member
After giving our click & collect details the staff member went to retrieve our online order. And whilst they did that we gandered at the newspapers by the till.
We were rudely interrupted by the staff member who unpleasantly shouted across to us
"Do you want your books?".
The books did not come parceled up and when asked we were told it would cost money for that.
The weather was damp and drizzley so we had no choice to pay, but surely an item bought online should be parceled ready to go?
Whilst we quickly tried to find 20p she huffed making us very uncomfortable.
Peter Macharia on Google
Karen L on Google
Tracey Pattinson on Google
Absolutley disgusting customer service, iv never known staff as rude in my life i was literally that shocked at how they spoke to me, if i could of give zero stars i would,