Manor Court Care Home - Bupa

My father was transferred to Manor Court Nursing Home, Willow House from Northwick Hospital. My father had Dementia and Stroke. The level of care and support from all the staff is much appreciated, and to the staff who took care of my father.
Oct 24th, 2022

We sent our Father to willow House in his final day's, how lovely was all the staff meaning everyone from start to finish, offering the whole family tea,and cold drinks and sandwiches, we have so much respect for all the hard work that they put in days and night, enough respect to them, Raj is amazing she was like a rock to the family. Xxx
Oct 1st, 2022

Aug 30th, 2022

Jul 5th, 2022

Very bad service..staff is very rude specially indian lady she can't even speak English properly. I went there for covering my agency I called her to help to assist my patient she's uncomfortable I wait 1 hour 45 min and she give me when she free she will come she gives breakfast to fed her sorry is that make sence will you have your breakfast in toilet,then long wait she turned up she asking me why you didn't ready the stuff for her ...i avoid her as I could ask her "you can give me time frame when you will be there I just can't get ready stuff and leave as it turns into cold" eventually when she come she left me in middle and patient fell cold and screames ,then they way she turning the patient its so rude. I generally asked her routine she's very rude to give me an answer Noticed in lunch area 2 people asking for tea and 1 asking for water and staff telling we are coming we are busy. Come on I now we have shortage of carers but it doesn't mean you guys if working for vulnerable people's you treat them like that everyone have stress in there life and need money but if you can't do the job with your heart please do not do this job. This job need care and love from heart. I dont recommend this place to anyone
Dec 24th, 2022