Terry Lifts

We had a terry. Lift installed in March last year. It has now gone wrong again for the third time.october 2022 december2022 and now 7th January this year.
Jan 23rd, 2023

See below for review of a company you are partners with, it maybe worth vetting the selling distributor before taking them on, also the customer service you offer is well below average. Some do not warnings if you have vulnerable relatives- Do not use this company if you want a reliable product, do not use this company if you want a reliable install date and the product not being delayed as it wasnt ordered correctly, do use this company if you want a reliable manufacturer backed guarantee and service plan, they simply wont set it up and since you have brought it from them rather than the supplier you are left paying for the service. Do not hope for a call back they will simply not do it, sorry they are busy grafting clearly taking money is their game. Their time would have been better spent vetting the manufacturers they use. Its all false promises and leave it with me. The lift its self only failed five times soon after install leaving elderly people risk using the stairs, what could possibly go wrong oh yes broken bones or worse. But the engineer who visits is to be fair a nice chap.
Nov 21st, 2022

Recently attended a Training Course - Very well presented, very informative Tutor and very good practical environment. No hesitation in recommending.
Sep 20th, 2022

very satisfied with this company i really am happy i went with a terry :]
Aug 19th, 2022

Very disappointed with the lack of support from Terrys. Have a Terry Harmony lift that was installed by another certified company yet they will not come and have a look at the lift outside of the warranty. They insisted that I had to go back to the company that it was originally installed by and did not considering that we did not wish to do so. If they have made a decision not to support their own lifts at our cost it will make us think twice whether to install another Terrys lift in the future. In response to your reply. Your records state that a Terrys lift was originally installed at our property by Terrys, so this contradicts your comments. This lift is therefore installed in the correct environment and maybe you would reconsider in providing a quotation to bring your lift back to working order. If not this confirms your lack of support on your own lifts.
Jul 19th, 2022