Eastern Revive Knutsford

We had a very bad experience on our visit to Eastern Revive. My wife initially booked the table one week prior to our visit and specifically asked that we were not seated at the centre table as the lighting is very bright and the ambience is very poor and asked for any other table but that one. The staff member assured her that would not be a problem. One week later, on our arrival, a waiter then took us directly to that very table! My wife explained that she had been in to the restaurant one week before, and we did not want our party of 9 to be seated there. The waiter was rude and said they couldnt guarantee where our party would be seated and that they had 2 large parties due. After further explaining we didnt want this table another waiter came over and said we could go to another table. We all sat down and then another waiter came over to my wife and started to raise his voice at her, telling her she couldn't choose where she wanted to sit. She remained very calm and said, " I came in one week ago and the only request I made was not the be seated on the centre table then, a member of staff walked over and tried to defuse the situation. After the two waiters had spoken to each other in which we presume was urdu he then said to our party "you can sit here but we want this back at 8:30pm;bearing in mind it was now 6:40pm it was very embarrassing and there was now something of a very sombre mood, and no one could truly relax. The food arrived and to be fair was relatively nice but nothing special. However, around 7:45pm the waiters were hovering around the table talking to each other loudly in once again what we can presume was urdu, making us feel very uncomfortable. My friend looked across the table and said to me, " l get the feeling they want us out now." I profusely apologised that the experience I had promised them had been a great disappointment. Upon my visit, I realised the waiters, apart from one charming young man had treated my wife with disregard. My advice to one whom may be wanting an evening with friends and a lovely atmosphere and good food is to go a few doors down to shamoli where you will be treated with respect especially if you are a woman.
Apr 29th, 2023

Got pretty bad food poisoning eating here and when I called the restaurant to let them know (also saying that I was in no way shape or form complaining, just giving them a heads up to check their food dates) I was told by management that I was obviously lying and just wanting free stuff from them. The food was lovely but wont be coming back after this experience.
Apr 7th, 2023

Apr 2nd, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Mix Grill Starter More
Mar 26th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Mar 22nd, 2023