All Car Leasing

Was up sold to a more expensive car, which was fine, went through the application and passed but it took 3 to 4 days and the communication was very poor, then I got a message to say there were none of the car we wanted left at the dealer. Then to rub salt into the wound when I said I wanted to go elsewhere and asked them to remove the line of credit with the main leasing company they use I was told to contact them direct but given no phone number or contact details. I spent 1/2 an hour in hold to be told they had no record of me. Eventually I did manage to get it cancelled but found the service from this company really poor.
May 6th, 2020

Awful company, avoid at all costs. Whatever you do avoid spending any money with this company, especially if they tell you, that you can reserve a car, "to ensure you get the car you've seen even if your plans change". During Covid when times are difficult for everyone this company has found a way to survive by charging customer hand over foot even if you don't do business with them. They sold me the idea of putting down a "processing fee of 200" then as my plans could change they can reserve the car. Then as I recovered from the COVID vaccine they sent an email to collect "1,000 cancellation fee". After charging me 1,200 for not doing business they are happy to move onto other customers. Save yourself the trouble and the money and don't get anyway near this company.
Aug 10th, 2021

It seems everyone else has received great service, sadly not in my case. I signed up to a contract a month ago and was given an estimated delivery date of mid-July. I emailed several times to get an update on the exact delivery date and was ignored. I was then contacted this week to say they can't actually give me the car I agreed to, but instead could give me a car that is a completely different colour and spec to what I had requested. Eh... no thanks, I would like the one I signed a contract and paid for! Other than giving me a completely different car, they have provided no solution or eta for when my actual car will arrive. No offer of a courtesy car in the meantime given they have let me down. Terrible service.
Apr 22nd, 2021

Avoid at all costs, terrible company. Didnt give me a refund when I was entitled to one, had to get the financial ombudsman involved. Do not trust them!
Nov 8th, 2020

Great people, great service. Very happy to receive our new Audi. Special thanks to Blaal who was fantastic throughout the process and also ensured we received our much needed car during COVID-19 times (whilst all involved maintained social distancing of course!!).
Oct 2nd, 2020