Cutler and Gross, London, Knightsbridge

This store wasted my time. I asked to try on a particular frame in a particular colorway. I was told that those frames were not available but that they would be if I returned the next week. I did, and the frames were not there. I took my business elsewhere, and I would encourage others to do the same.
May 1st, 2023

A fair few years ago I purchased several successive frames however one pair after a couple of years fell apart at the bridge, no pressure, not snapped, you could see as there was no stress to the break. I telephoned and they were completely disinterested and unhelpful, for a premium brand its very disappointing, needless to say I vowed never to shop there again despite their fabulous design if the customer service doesnt match its not a true premium brand.
Apr 16th, 2023

05/22. One needs an apppointment. And a mask. A shop near Knightsbridge. You obviously don't need my money.
Nov 2nd, 2021

Great service from the lady upstairs with choosing the frames and again from the lady downstairs with the lenses. Sorry I forgot your name but I didnt forget the great service!
Oct 25th, 2021

Exceptional service - Marie could have not been more helpful. She was knowledgeably, speedy and super friendly. Not to mention an excellent choice of frames. Highly recommended
Mar 17th, 2021