Top Master

Popped in for a haircut just before Christmas, I mentioned that I was enjoying the Bony M Christmas hit on the radio and it was duly cranked up. Enjoyed a coffee and some quality street and I got a great haircut and blow dry for a reasonable price. Highly recommend.
Dec 20th, 2022

Critical: Professionalism, Quality
May 31st, 2021

I've been using top master for the last 7 years. It's always been good, friendly staff, and good prices. I definitely recommend.
Feb 22nd, 2021

Positive: Cleanliness, Professionalism
Jan 4th, 2021

I visited the salon on 08/07/20 At first it seemed fairly promising as I had been there once before and was happy with the service I received and how my hair turned out. However this time was completely different. I went in for a full head of colour, after a misunderstanding between me and the female owner over what colour i wanted my hair to come out she was very rude. When i asked if she was doing a full head of colour as she had only applied dye to my roots and went and sat down she was very passive aggressive and told me 'let me do my job' while huffing and puffing. As it is also during a pandemic i was very shocked when she moved an elderly lady directly next to me to finish cutting her hair when before hand she was a safe distance apart from me in another chair. The hairdresser also proceeded to take off her face mask and lift up the face shield to talk directly to my face while dyeing my hair which during this time is not following safety guidelines. After she made the comment of 'if your are going to get it you are going to get it' (meaning COVID19) I just wanted to leave but couldn't due to being in the middle of treatment. Hair dye had been left on my scalp for almost two hours, my scalp was so sore not to mention the fact she got it all over my forehead due to a sloppy and rushed application. Her husband then washed my hair very aggressively with luke-warm water FOUR times. (With a cheap shampoo that smelt of lemons) while he was washing my hair his wife was SCRUBBING my head with some form of flannel or towel with no soap on it trying to get the dye off of my forehead. It was so painful, i moved my head out of the way to gesture to stop which she did. He then conditioned my hair with a tiny bottle of conditioner from a box dye kit which did not replace any of the oils they had scraped off of my scalp during the four washes he did. I skipped the hair cut as I saw how ridiculously uneven the elderly ladies hair next to me was when she was chopping it off barley measuring it out. I asked how much a blow dry was to which she said 35 which is 'cheap for my length hair' and then attempted to guilt trip me that she only charged 80 for a full head of colour saying i 'got a bargain' and 'should be happy' in again a passive aggressive tone etc I asked how much my roots would cost the next time around and she replied with 70?! just to have roots done with no cut or blow dry. So i said i wouldn't like the blow dry and would just like a rough dry. She dried one part of my hair at the front and one strand at the back and left the rest completely soaking wet, at this point i couldn't wait to get out of the salon after being stuck in there for three hours. Today when washing and drying my own hair the water ran red and the towel turned blue, i found a huge patch at the back that had been missed and was still a light brown and my roots in places are dark brown instead of a consistent black all over. I will NEVER return and i would not recommend this salon at all. The customer service is non existent, the owners are very rude and there work is sloppy. My sister had come with me and was just as shocked as i was. They do not stick to the COVID guidelines and did not once wipe anything down (the chairs, seats, sink, hair wash basin etc) while we was there for three hours or wash there hands even though people had used the seats etc. Very disappointing. (i couldn't take clear pictures but here is the dye all over my forehead and the giant patch of brown under neath my hair)
Nov 17th, 2020