Bristol Street Motors Vauxhall Knaresborough

Fantastic staff, they treated me and my two young kids with respect and patience and throughout the process of buying and awaiting the car Richard kept me up to date without the need to chase for information. I wasn't oversold anything I didn't actually need and the whole process was made to feel painless. Thank you.
Apr 20th, 2023

Nice friendly customer service ,also friendly people and environment
Apr 15th, 2023

Apr 8th, 2023

Excellent service lovely helpful staff very friendly every thing went to plan no complaints couldn't have asked for anything to go any better
Mar 24th, 2023

Id chosen a car, waited 2 weeks whilst awaiting prep, had to keep chasing it up as no communication from Bristol Street Motors. Then get told I can test drive the car. I turn up, the cars filthy, parts of plastic interior missing, loads of electrical components left in the boot, and no parcel shelf, the car still has no MOT and the assistant manager asks if Id like to take it out for a test drive. (Err no, not if its not Road worthy!!!) The assistant manager then says shell ring me back on Monday, and that car will be MOTd for Tuesday to test drive and that shell pick me up from my home. I hear nothing. No phone call Monday or Tuesday by Wednesday I had to ring and request refund for deposit, which they messed me about and said theyd get her to call me back and she didnt. Eventually got refund after calling back many times. A week later the cars still showing in prep. Which begs the question how much needs doing to it??? Stay well clear of Bristol Street Motors and Sophie Smart, absolutely shocking communication and shocking shabby cars. Feel like Ive had a lucky escape.
Apr 14th, 2023