Castle Heaters

Castle Heaters

Hours

Friday:
7:30 AM - 7:30 AM
Saturday:
Closed
Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 7:30 AM
Thursday:
7:30 AM - 7:30 AM

Chamber Rating

4.3 - (7 reviews)
5
1
0
0
1
Read Our 7 Reviews

Chamber Rating

4.3 - (7 reviews)
5
1
0
0
1
  • ukasz Pomiski

    After buying a heater from them, it stopped working after 4 days. Customer service has not responded to emails after so many tries, we managed to speak to someone! We have returned the heater. It's been over two weeks since the heater was returned and we have neither the money nor the heater. We have made many contact attempts. Will never buy anything from them. Waste of time and Money. Bad quality . Bad customer service. I do not recommend
    Feb 16th, 2023

  • Mark Hurn

    First ordered my heater from Castle Heaters the middle of last year, 'Fantastic price. Fantastic product!' then unfortunately the heater became faulty. I found their after sales extremely good and within 2 weeks the heater was sent back and returned all working.
    Feb 4th, 2023

  • rudy construction co ltd

    Having bought a heater from them after few days some issues with the heater and it didnt work no more ! but customer service failed to reply to emails after so many tries we managed to speak to someone and they all tried to blame whatever issue in the customer and not comply with the policy about returns! Never ll buy anything from them . Waste of Money . Bad quality . Bad customer service
    Aug 4th, 2022

  • Orlagh McGinnity

    Prompt, efficient service. Bought a patio heater, excellent product with great after sales service. Highly recommend.
    Jul 22nd, 2022

  • Alison Russell

    We bought 2 heaters which were fitted a few months ago. Having installed them in a recessed balcony - under cover as was stated, they both have severe rust on them. We contacted Castle Heaters saying we were very disappointed in the substandard quality of the product rusting after such a short time. Their response was that it was cosmetic changes and that if we wanted they would sell us new grills for the heaters. I checked in advance with Castle Heaters that they were suitable for our location about mile from the coast and was told they were, with no warning about rusting. Very disappointed and very poor customer service just stating it was not covered by the warranty. Another case of a company having your money and not caring in any way about after sales service. There are plenty of other heater companies out there so you may wish to consider approaching them instead of making the mistake we did with Castle Heaters.
    Oct 19th, 2022

Read Our 7 Reviews

About
Castle Heaters

Castle Heaters is located at Birchill Rd in Kirkby, England L33 7TD. Castle Heaters can be contacted via phone at (151) 548-5500 for pricing, hours and directions.

Contact Info

  •   (151) 548-5500

Questions & Answers

Q What is the phone number for Castle Heaters?

A The phone number for Castle Heaters is: (151) 548-5500.


Q Where is Castle Heaters located?

A Castle Heaters is located at Birchill Rd, Kirkby, eng L33 7TD


Q What is the internet address for Castle Heaters?

A The website (URL) for Castle Heaters is: http://www.castleheaters.co.uk/


Q What days are Castle Heaters open?

A Castle Heaters is open:
Friday: 7:30 AM - 7:30 AM
Saturday: Closed
Sunday: Closed
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 7:30 AM
Thursday: 7:30 AM - 7:30 AM


Q How is Castle Heaters rated?

A Castle Heaters has a 4.3 Star Rating from 7 reviewers.

Hours

Friday:
7:30 AM - 7:30 AM
Saturday:
Closed
Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 7:30 AM
Thursday:
7:30 AM - 7:30 AM

Ratings and Reviews
Castle Heaters

Overall Rating

Overall Rating
( 7 Reviews )
5
1
0
0
1
Write a Review

ukasz Pomiski on Google

image After buying a heater from them, it stopped working after 4 days. Customer service has not responded to emails after so many tries, we managed to speak to someone! We have returned the heater. It's been over two weeks since the heater was returned and we have neither the money nor the heater. We have made many contact attempts. Will never buy anything from them. Waste of time and
Money. Bad quality . Bad customer service. I do not recommend


Mark Hurn on Google

image First ordered my heater from Castle Heaters the middle of last year, 'Fantastic price. Fantastic product!' then unfortunately the heater became faulty. I found their after sales extremely good and within 2 weeks the heater was sent back and returned all working.


rudy construction co ltd on Google

image Having bought a heater from them after few days some issues with the heater and it didnt work no more ! but customer service failed to reply to emails after so many tries we managed to speak to someone and they all tried to blame whatever issue in the customer and not comply with the policy about returns! Never ll buy anything from them . Waste of
Money . Bad quality . Bad customer service


Orlagh McGinnity on Google

image Prompt, efficient service.
Bought a patio heater, excellent product with great after sales service. Highly recommend.


Alison Russell on Google

image We bought 2 heaters which were fitted a few months ago. Having installed them in a recessed balcony - under cover as was stated, they both have severe rust on them. We contacted Castle Heaters saying we were very disappointed in the substandard quality of the product rusting after such a short time. Their response was that it was cosmetic changes and that if we wanted they would sell us new grills for the heaters. I checked in advance with Castle Heaters that they were suitable for our location about mile from the coast and was told they were, with no warning about rusting. Very disappointed and very poor customer service just stating it was not covered by the warranty. Another case of a company having your money and not caring in any way about after sales service. There are plenty of other heater companies out there so you may wish to consider approaching them instead of making the mistake we did with Castle Heaters.


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Overall Rating

Overall Rating
( 7 Reviews )
5
1
0
0
1

Write a Review

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