Serco

Using hotels for asylum seekers is outrageous. Ruining peoples plans by cancelling their bookings and turning people out during their stays. Think of the weddings that have been cancelled. Holiday inn take no responsibility and cannot even admit what has happened. They just blame the hotel so it goes round in a circle. We pay NI and taxes but for what? To keep them?
Feb 3rd, 2023

This place is Hell found on Earth. To commence, the company lies about their job description on the website (states no targets or stats, but you get meetings on this every week and managers hampering you). Treats employees as numbers and has little regard for human wellbeing. Company essentially wants you to be a robot/machine who just processes things by answering calls quickly and half heartedly just for the sake of good statistics on the surface level. Its all about looking good to other organisations. There is no caring work culture but instead a bundle of stress meaning even when you finish work you take it home with you. There is little surprise my team members changed every 1-2 weeks considering the little regard the managers and company as whole has for human life. The audacity of those in management roles have when they destroy the lives of their employees. The irony is that they were never on the frontlines themselves to deal with the vulnerable, meaning they dont understand what difficulty the role entails! I suppose its not surprising they recruit uneducated, clueless and clear-lack-of-empathy managers because if they started at the bottom like us Im certain that they too would feel the treatment here is inhumane. However, on second thought it adds up. After all, they would need someone with a corrupted character to trample over the lives of others; something a caring or soft person would struggle to do. If you have a conscience, are a genuine and decent person, do NOT ever work here. They do not wish for you to help people solve their problems even if this what they advertise as the core job role. What they do want, is twist your personality to that akin of a monster; forcing you to adopt their ideology of disregarding vulnerable citizens all the sake for making numbers look good to the government and DWP. Its probably a good thing they lost their bid to the carry on the contract with the DWP. Oh, and did I mention they also pay minimum wage and do not pay you for your breaks/lunches? Staggering considering the cost of living crisis that has erupted in times as difficult as this. For the horrific treatment you get here it will never be worth it. Its mentally taxing, and physically exhausting. Of course health is not considered and to this company the concept of health is like a void, mythical concept. Note to the managers at this company; We are human beings, treat us as such. Or wait for the day karma gets back to you.
Oct 3rd, 2022

Sep 27th, 2022

Sep 9th, 2022

Aug 3rd, 2022