Morrisons Pharmacy

Returned some day/night nurse to Morrisons Kingswinford as it had been recalled on day it was purchased at a cost of 14.45. They told us they could not refund cost and would not take it back for safe disposal and to just throw it away! This is not safe practice and I know they should have taken it for safe disposal and medication should not be thrown in household rubbish. Such bad advice by a Morrisons pharmacist!
Apr 19th, 2023

Usually good service, have used for many years. On my visit today I had to wait in cue for just over 10 minutes, then I waited 6 minutes to be told they did not have the pills I ordered in stock. Why did the lady who served me check the computer first and then the perscriptions ready to collect and other places and then saying they had none and said I should call in on Friday after 3.00. The process appeared to be in disarray from observing other persons as well. My previous visit took time to find my pills which had been made up ready to collect. If you have a new system in place, its not fit for purpose. I am strongly now considering no longer using your pharmacy. As the service was totally unacceptable. The person who served me asked out loud for my date of birth and address including postcode ( other were asked the same and had to shout back their reply) In data protection issues, being asked to shout out personal details when anyone one else could hear, I believe breaches data protection regulations. A younger lady In front of me told her name, date of birth, address including post code out loud as person serving her was the other side of the middle counter as they did not bother to come to counter were the lady was waiting. The same happened to me and others while I was their. Unacceptable!!
Jan 22nd, 2023

The opening hours stated are incorrect therefore would be helpful for them to be updated.
Oct 17th, 2022

Poor quality of service
Aug 27th, 2022

Having had to wait almost 2 weeks at another pharmacy and still not getting my medication imagine my delight when my prescription was sent in product ordered and my prescription was ready in less than 5 hours by the team at Kingswinford. A polite team and a welcomed phone call to let me know it was ready. I have now changed my nominated pharmacy to the Morrisons team. I cannot thank you enough for your swift actions I will now be out of pain. 5 stars from me
Jun 1st, 2022