ASDA Opticians

Staff are very helpful and friendly
Nov 1st, 2022

After using this Asda opticians for years I have been trying to get an examination appointment since August 2021 and no one will ring me back to arrange said appointment. My message to them this week was I will no longer be using their services because I am sick of being treated like dirt by them never responding to my calls. Guess what somebody actually rang back I did not take the call. You have lost any respect I had for you previously and yes they are never in a rush to serve you at any time, not a particularly smiley set off staff. Customer SERVICE is what makes or breaks a business especially today when money is tight. Lousy service means customers will go elsewhere. So in future if I am treated badly I will move onto better treatment and service elsewhere. I have just had exceptional CS from a local Opticians and will not be returning to Asda. You will eventually lose your jobs through lack of customers and you only have yourselves to blame. You have 3.4* reviews I suggest you improve your service and try to raise your score. The other 2 Asda Opticians score is even worse than Kingswood. Maybe you need better management? have been trying to get them to phone me back for an appointment
Oct 25th, 2022

I have been going to Asda Opticians for a number of years and have always been delighted with service the skills of the Opticians the choice of frames the prices are excellent the front of house staff have always been attentive and given Covid I was impressed with the hygiene in place. I am at a loss reading 2 very negative reviews. Not my experience at all.
Oct 14th, 2021

Jun 14th, 2021

Oct 30th, 2020