Rossmore Nursing Home

Mum was transferred to Rossmore after a stroke. Some staff were lovely and cared for her well, but when your mum is in tears because some staff did their jobs begrudgingly you have to wonder about the management. Making vulnerable and extremely unwell people feel uncomfortable for requesting the basics is appalling. Found out a couple of months ago that another patient in the same room as mum was being bullied by staff. She was non verbal due to a stroke so could not speak up for herself.
Apr 19th, 2023

My mum was transferred here from the hospital after suffering a stroke, all staff are friendly and it's only been under 2 weeks since my mum's stroke but she seems happy to be there.
Apr 10th, 2023

Staff are angels, never stop,I progressed very quickly after 3 weeks in rossmore due to having surgery on herniated discs, staff go out there way to help in anyway they can, cleaning staff are on the ball every morning, physio , toileting, clean bedding every day, I would definitely recommend rossmore to anyone who has to rehabilitate, also the meals and apple crumbles are definitely to die for x
Mar 29th, 2023

SORRY MISTAKE IN PREVIOUS REVIEW I DISCHARGED MYSELF AFTER 2 WEEKS WENT IN WITH 2 ACCIDENT INJURIES CAME OUT WITH 4 HEALTH ISSUES MEDICAL NEGLIGENCE. OUTSTANDING STAFF NIGHT JULIE 5*****,DAY STAFF EMMA,KERRY,JERRY, CODY JANET WHO ADMITTED BOMBARDED BY QUESTIONS WHEN IN SHOCK JANET I FOUND LACKS ANY MEDICAL KNOWLEDGE No compassion. No respect for personal possessions
Feb 15th, 2023

As you walk in the front door both ground floor rooms afford absolutely no privacy for the residents there. One man using a urine bottle in full view of all visitors! Two light bulbs out in entrance. Tired shared rooms with no toilet facilities. A rabbit warren of narrow stair cases. No space for bedside cabinets meaning bedbound residents have no access to their belongings. Staff appear bored & disinterested. Friend had bed sores when re admitted to hospital. CQC where are you?
Dec 18th, 2022