AQ Pouch house

Mar 20th, 2023

Took surface pro to them and then they took 3 months constantly saying each week it would be fixed only for them to make up another excuse and the part was 130 this was given to them in September 2022 and we were given the laptop back only to be told the laptop was now completely fried and could not be fixed and we were promised a refund. However it is now February 2023 and for 2 months they have promised us a refund of 130 but every week they said they would send it with numerous excuses each time and now I am being ignored when I try to get in touch with them eventhough they owe us 130 and also broke my surface pro aswell as that
Feb 14th, 2023

I cannot thank Bilal enough for getting my MacBook Air screen replaced. He was professional throughout and nothing but kind. Highly recommend AQ Pouch House to anyone who needs tech repairs.
Jan 17th, 2023

Fantastic customer service, really helped me out.
Dec 18th, 2022

Took my phone into AQ Pouch House Bridlington as it kept switching on/off. Waited a full day to get it back. While returning it (allegedly 'repaired') staff quickly commented that my charging port was eroded and on top of repair costs I was advised to purchase a very expensive wireless charging pads and charger (bringing total to over 154!!). On returning home my old wired charger worked while the wireless pad took THREE HRS to charge my phone to 84%! Suddenly my battery wouldn't go beyond this charge! 5 days later my phone battery started swelling and my phone began rapidly loosing charge and turning off once it reached 40%. On opening my phone the battery looks different! It continued swelling and I had to go to a different shop and purchase a new phone!! I've tried contacting AQ Pouch House numerous times and am being ignored! Edit - AQ Pouch House did resolve my complaint with partial refund. Happy to have matter closed
Dec 13th, 2022