A P C Overnight

I am writing to express my dissatisfaction with my recent order of pork meat with an ice pack to keep it cool. I placed the order with the expectation that it would be delivered promptly and in good condition. Unfortunately, this was not the case. After the allotted delivery time had passed, I contacted customer service to inquire about the status of my order. I was told that the driver was only six deliveries away and that my order would be delivered soon. However, after an hour had passed, I called again to inquire about the delay, and I was informed that the driver had run out of time for delivery and had to start collecting before businesses shut. I was shocked that I was not informed of this earlier, as it would have saved me the inconvenience of waiting for an order that was not going to arrive. The next day, the order was delivered, but the meat pack felt warm and the ice had melted. This was not acceptable, as the order was supposed to be delivered with an ice pack to keep it cool. I was extremely disappointed with the quality of the product and the service I received. I am very disappointed with my experience with your company and I hope that this matter will be addressed. I expect a full refund for my order, as it did not meet my expectations. I also expect that in the future, your company will inform customers of any issues with their orders in a timely and transparent manner. Additionally, I would like to express my frustration with the fact that the delay caused a total waste of my afternoon. I had to cancel my plans and spend six hours waiting for an order that ultimately did not arrive. As you can imagine, I was extremely angry and disappointed with this situation. I hope that your company takes this complaint seriously and takes steps to improve its customer service and delivery procedures. I look forward to hearing back from you regarding my refund and any steps that will be taken to prevent similar incidents from happening in the future.
Mar 26th, 2023

Mar 3rd, 2023

Jan 9th, 2023

Driver refused to ring the doorbell, when asked why, I was told it takes too long and they dont have to. Ive missed many parcels due to people knocking and not using the bell on the porch due to double doors.
Dec 18th, 2022

Good place. Massive amount of storage and customer service was good
Jun 25th, 2022