City Health Care Partnership CIC

Brocklehurst Chemists - Hotham Road South Always excellent service from this Pharmacy. Great staff and very high level of focus placed on customer satisfaction levels.
Mar 2nd, 2023

My wife has been referred for physio, the staff were friendly
Nov 19th, 2022

Nov 14th, 2022

I moved & decided on CHCP for our family GP as we received a lot of ancillary services through them, so it made sense at the time. After being patients almost 12 months we are yet to see a GP in person; I was offered one home visit but that was not attended. As someone with multiple health conditions and being housebound I think this is absolutely unacceptable and irresponsible. Speaking on the phone is generally all that is offered but gaining one of these coveted calls us near to impossible and when you do get one they rush you and you are lucky if they address one issue least of all multiple ones you have them.
Aug 6th, 2022

I today have no issues with chcp but the company that works on there behalf eg district nurses I rang 247111 hull number spoke to a low life rude arrogant reception staff and tried explaining the situation of both intercom systems out to a block of high rise flats and she stated she would get a nurse to ring me. The nurse already rang and stated she don't think the nurse would want one and they would ring. Ok let's say patient house bound I'm in town nurse rings mobile how is the nurse going to get in, reason of council issuing spare fob key to get into the block of flats and the horrible disgusting obnoxious species of an unfed reptile turn round and barks up the wrong tree by calling myself an A---hole does this specimen know that calls are recorded Very un proffesional indeed. Does she realize her job can be at steak but then again maybe shes not bothered no respect, I hope she ends in the dole cue no one needs to be spoken to in this manner what so ever when your trying to make things easy for the nurses and a patient. I now see why no one as faith in the NHS and to think CHCP as pharmacies and drs and dentists if this is the staff they employ I pity them. I have made a complaint. Over phone. But no doubt NHS or CHCP they will only stick together as always. Another member of staff when I rang because I was fuming after been called an A----hole this staff said she would not of said that to me that is the first sign of favouritism and questioning my integrity and just as bad as the staff saying I'm an A----hole
Aug 5th, 2022