Boots

Apr 23rd, 2023

Terrible chemist. They take almost a week to dispense your prescription. Then they send you a text to say pick it up. Then you stand in a long queue it takes ages to be seen then they tell you they do t have all your items and dont know when they are coming in. This used to be a great pharmacy but has really gone down hill this last year there isnt enough staff !
Apr 18th, 2023

Went to boots today with my parents wanting to treat them, however was faced with a blonde middle aged lady working on the perfume department who was very very rude. Tried to engage in conversation with her and approached her very nicely however she ignored my questions and gestures to make the interaction more enjoyable. I then asked her that Id like to change the 50ml aftershave for a 100ml but she said she was too busy. Mind you, I had not paid for it literally just wanted the bigger one instead. I waited for her to be available to help because I also wanted to buy a perfume for myself but she rudely told me to go to the till for help. After she rudely said this I went to the till and told the nice young lady that the older lady on the perfume department sent me here for help with perfume. The young lady was confused and agreed that she should not have done that and assisted helpfully and was also confused as to why she sent me here if I wanted to smell perfumes and change a size. She lacked so much self awareness and customer service skills its questionable why she works in retail if she cant be polite. HOWEVER, I do want to say that the young lady in the till was very delightful. And the young gentlemen in the boots pharmacy section was also helpful.
Mar 14th, 2023

Absolute garbage. I can't get my antipsychotics and these idiots keep putting the phone down on me before theyve even answered
Mar 13th, 2023

I visited the Kingswood Hull Boots on Saturday 11/03/23. I made an enquiry for some over the counter anti malaria medication and a very kind male pharmacist (Asian?) thoroughly investigated my needs for a trip to Africa. The pharmacist a number of options and supplied a great value anti malaria medication and also provided a yellow fever exemption certificate. I would highly recommend the professionalism and excellent service of the pharmacist and the Boots operation, top marks!!
Mar 13th, 2023