Direct Health

Oct 15th, 2019

Feb 8th, 2021

Apr 28th, 2020

To begin with I had a few carers that cant cook. Being on a special diet where I cant eat fibre and having to eat fresh food every day , (Im not allowed processed food ),then after teething problems I ended up with two excellent carers Carla and Steve but they were sent a few nights a week then I wouldnt see them for ages. Now direct health has said they all refuse to come to me . I really cant see that to be true because I got on so well with all of them . Steve was here last night and said hed see me tomorrow so I cant see why hed then go to the office and refuse to come to my home. I think it stems from me beginning a law suit against them for breach of confidentiality, I cant put those details on here but once its been to court I will do . Dh care providers are rubbish. Bad time keeping,different carers all the time and the good carers kept away. Its a shame really because the good carers suffer for their employers down fall. I have given just 1 star for the company but if I was rating my two best carers Carla and Steve Id put five stars . Both excellent cooks and people who treat the patient as a person not a fool. Also a good carer was Megan again very polite and a good cook .Last night a carer That has been before said she cant believe it to be true because she hasnt heard of any complaints against me .
Feb 19th, 2020

Nov 16th, 2019