Hydropool Devon

I had been looking for sometime for a new hot tub to replace the internet shop bought tub that had developed numerous leaks and faults at only 5 years old . When you start looking it can be a bit daunting - there is so much choice online with options galore - many have attractive headlines that initially draw you in but a closer look reveals remote / distant supply with limited follow up service. I specifically wanted to buy local and develop a relationship with the business for a longer term service contact- and meaningful benefit of an extended warranty. An internet search for near me suppliers led me to Hydropool Devon at Kingskerswell. I then abandoned the internet and went to the showroom - which immediately cuts across so many questions - Carl and Josh couldnt have been more helpful . The product range is extensive with many on display - plenty of options giving choice across a price range and specification for many customers requirements. After a couple of hours on-site discussion I landed on the Serenity 5900 model and laced the order a day or so after . The major complication to be over cone was the very restricted access route at my property to the tub location - including removal & disposed of the existing tub for a modest fee. Josh led the onsite install discussions - with use of video and photographs a detailed proposal for the installation was provided. This addressed 2 tight 90 degrees corners , 3 good changes in level - and a final lift into a recessed location for the tub . Throughout the whole process the team was enthusiastic , attentive, courteous , respectful of my property (and the new tub) - and pleasantly appreciative for my custom. A thoroughly professional service - making the purchase stress free - and fun . And the product is fabulous - exceeding expectations by some way . The follow up service contract is now being discussed - which compliments the 5 year warranty . First rate - delighted . Peter Young
Dec 25th, 2022

Cannot recommend these guys enough. From Carl in Sales to Sean & Joe the installation team, we cannot praise them enough. Fantastic service and expertise.
Mar 31st, 2023

Firstly a big massive thank you for getting things sorted for me you were the only company that actually helped and removed my Jacuzzi, Josh was and is a star from start to finish. I can now move without the stress I was going through. I HIGHLY recommend them.
Mar 28th, 2023

Mar 4th, 2023

Very professional. We bought a hydro pool several years ago and have been in it most days!! Very professional and helpful. Would recommend.
Jan 28th, 2023