Calcot & Spa

A very beautiful setting, I love coming here with family and friends. However, on my last visit, for my birthday, I felt let down. We had booked Sunday lunch, the food itself was excellent but I bit into a large chunk of metal that was in my cauliflower cheese! The waitress was very apologetic, and I was told the metal was part of a kitchen tap. 20% was taken off my bill. Later on, all the desserts came out except mine. I was reassured it was on its way but after everyone else had finished mine still wasn't there. The waitress apologised as she'd forgotten to write it down. I didn't make a fuss, but I wasn't particularly impressed. I also felt another member of staff clumsily dealt with the tap situation. He hadn't been involved with us that day but randomly came over and said something along the lines of "sorry to hear about about a tap in your food" quite some time after it had happened. I didn't appreciate the reminder as I was worried the tap was dirty and the thought of it made me feel quite sick (not to mention I could have choked!)
Apr 27th, 2023

May 4th, 2023

Apr 29th, 2023

Rooms: Calming and tastefully decorated Food & drinks: Food and service is excellent
Apr 26th, 2023

Apr 18th, 2023