West Country Drainage Services Ltd

Positive: Professionalism, Punctuality, Quality, Responsiveness Service: Drain cleaning
Jan 30th, 2023

Service: Septic system installation Positive: Professionalism, Punctuality, Responsiveness
Dec 13th, 2022

We contacted Go Assist, terrible mistake. They finally got round to putting us in touch with preferred management , they were very bad. Finally after 24 hours of waiting with sewage flooding the garden, West Country Drainage came out and quickly sorted the problem. I only wish we had known to contact them first. You live and learn but I wouldnt touch Go Assist with a barge pole in the future. Would have sacked them but they took our money up front after promising a response within 20 minutes. Service: Sewer repair
Nov 8th, 2022

After noticing that waste water was not draining away from our property, we contacted West Country Drainage Services (WCDS) for advice. They suggested a Look and See camera survey of our drains and promptly arrived to investigate. The problem was soon found and advised that we had a collapsed drain pipe under our house. Right from the beginning of this problem through to it being resolved, WCDS have been very supportive and helpful. The customer support is amazing and we must say a special thank you to Leanne! The repair work to our drains was completed very quickly and professionally by Gavin, Steve and Rory in very wet weather conditions and they were considerate at all times. What an amazing company they are and we would have no hesitation in recommending them for any type of drainage work. Thank you Team WCDS! John & Jane
Mar 22nd, 2023

I work for a management company and one of my sites has a communal sewage tank. I had used other companies in the past for service and repair but was really struggling to pin them down on quotes for required work etc. I emailed a few different companies and I am so glad that West Country Drainage Services Ltd was one of them. I have dealt with Leanne who has been so responsive and informative that it has made the whole process run smoothly. WCDS originally attended to survey the tank to look at what would be required (repair or replacement) and the report back was very informative. Following the repair, the report back and information provided was very detailed. Extremely happy with the service I have received and I hope to use WCDS every year for servicing and maintenance. No need to look elsewhere. 5* service - Thank you.
Mar 3rd, 2023