The Maida Vale Dentist

Simone is by far the best dentist I have ever come across such a professional and makes me feel comfortable every time also the staff are amazing and the whole vibe is just relaxed and professional
Mar 15th, 2023

Im very happy with dentists in this practice but one of the receptionist destroys my opinion about the place. Shes very rude, unprofessional and disrespectful. I arrived ahead of time of my appointment and waited patiently 20min so you can imagine how surprised I was when the receptionist called another person who missed their appointment before me and she disregarded my arguments.
Mar 12th, 2023

Great experience with both the lovely reception team and dentists! All very professional and caring!
Mar 8th, 2023

The best dentist I ever had
Feb 23rd, 2023

Awful first, second and third impressions. Receptionist is incredibly incompetent and is letting the brand down. I was looking for a local dentist and this seemed the most convenient. I called several times - no reply. I send an email- no reply. I then went personally on a weekday around 9:15am and was greeted by a friendly dentist assistant who told me that the receptionist was late and if I wanted to wait. I then said that would come back another time. Two days later I went back - this time she was there but avoided eye contact - no greetings and I waited around 5 minutes. When she finally asked me if I had an appointment I td them I wanted to register. She then extended her hand and began fiddling with a few forms and said that she didnt have any. She suggested that I should send an email - I then said I did weeks ago. She was give us a call then - I said I did but no one ever picked up. Lastly she replied in a very dismissive manner well its only me here.! To say she was rudest than the some gps receptionists is an understatement. I just dont understand how this individual is employed- or maybe this is the companys policy- Im puzzled!
Jan 30th, 2023