Lloyds Bank

Lloyd's is a bank that is, unfortunately, still stuck in the 1990's. The quality of the retail banking services offered here is far below Western European standards, and possibly even worse than that of many banks in eastern Europe. The application platform, for instance, which is used to open an account is rigged with bugs (you can't even input an address properly after which you'll be forced to set up an appointment in a few weeks or even a month's time) and the interface itself is at least 15 years old. This branch in particular, aside from looking like a slump is full of incompetent and disinterested representatives that will do the bare minimum to help you. Avoid at all costs. Filthy place.
Feb 25th, 2023

Feb 17th, 2023

Feb 16th, 2023

Very nice and kind stuff.
Dec 14th, 2022

Great Customer Service from Stanka at Lloyds Bank Kilburn High Road. She's always very helpful and pleasant. Been a Customer at this bank for many years but have to commend Stanka. Keep up the great service.
Dec 14th, 2022