Kidderminster Gas & Plumbing Services (W.M.)

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Shower installation
Mar 6th, 2023

Have used this company half a dozen times and, despite a number of problems with their office, which isn't particularly efficient, once wanted gas boiler repair & they sent a plumber who "didn't do boilers" & another time they went to number 48 - we live at 84 - the work they have done has always been good! However, last time they came the work done was not acceptable! Leaking outside tap - came very late & only after I phoned to ask where they were - said tap needed moving and he would "come back in the summer & move it!" Not acceptable to me so he offered to put isolation valve on, which I accepted. Did job and went, telling me to phone in March/April to arrange appointment to move tap! Found when he'd gone, water pipe not re-connected to tap, so unusable and water not turned back on! Very poor service! Next day company sent invoice for 72 - fair enough for doing whole job, but job they were booked to do was not done - just a temporary repair! It'll cost the same or more to complete, so total job will cost about 200! Extortionate & unnecessary since it could have been done this time! 2 emails that I sent to them ignored which suggest contempt for customers! Lousy service & won't be using them again! Service: Faucet repair
Feb 12th, 2023

Jan 26th, 2023

Brilliant service from making call to Head Office to completion of the work. In my opinion the best Gas/Plumbing Engineers in and around Kidderminster and beyond.
Feb 6th, 2022

Great service, can't fault them
Dec 23rd, 2021