Ignite Health & Home care Services

I've only been here 3 weeks and to be honest its the best job I've been in. All the ladies are always happy to work with and do their jobs brilliant I can't fault them. The service users are always happy to see their faces :) this is a great company for workers and service users. It's wonderful to work with all these great people!!
Feb 11th, 2022

I do not use their services, but as an employer they are absolutely appalling. If I could rate them no stars, I would. Handing out rotas, changing them at the last minute, threatening to reduce hours to nothing if you complain not honouring overtime and on call payments, not obeying their own rules for extra time off when you cover extra shifts with more threats if you don't accept it. The list goes on. I know several people who work there are they all say the same. This poor and Inconsistent treatment of the workforce must and does impact on the quality of service they provide and it's all enabled by zero hours contracts and employing young staff who are not in a position to stand up for themselves. The supervisors are not good managers. Professionals don't send text messages littered with threats and four letter words.
Dec 11th, 2021

I currently work at the Bromsgrove branch and I cannot recommend the carers enough. They work exceptionally hard and they are all so passionate about the care they deliver to our service users. It is wonderful to be part of such an amazing team.
Oct 29th, 2021

I started working for the Bromsgrove branch during the covid pandemic, since joining the team I have worked with many different people all of them wonderful and welcoming! I have made so many friends and some who Ive even come to consider family! I work on a zero hour contract with ignite and the hours I work compliment well with my other job! The management is very understanding and help build a rota that is both suitable for myself and the company! Care is hard work and sometimes even challenging but extremely rewarding when you have the right team by your side and service users who look forward to seeing you!
Sep 8th, 2021

Superb at their job. Three years they have been looking after my mum and dad and without them I'd be in trouble. They are fantastic at everything they do. Both Lorna and Suzie the management team in Bromsgrove go that extra mile to help where ever it is needed. A special mention to Kelly and Tina who also care extremely well for my parents. I can't fault Ignite in anyway shape or form. I highly recommend them and have done to get the company additional work with other families.
Aug 30th, 2021