Barclays Bank

Nothing but issues with this bank over the last 6 months then this morning ended it for me. I was in discussing a payment I had been given for my deceased mother, it wasnt in my name. Rather than trying to explain things in a compassionate manner, I was told that because this person wasnt in existence anymore at this point I left the branch in tears. My husband had to go back into the bank for me, where he spoke with the manager, she explained to him in a kinder manner what the issue was which we could understand, however my husband has now made a complaint to Barclays. I will be changing my bank, I do not trust this branch!
Feb 12th, 2023

Why only have one staff member serving on the counter and the rest just walking round?
Jan 18th, 2023

Really helpful staff, I know it's their job but they took their time to help me and give me great advice.
Dec 18th, 2022

Barclays have lost the plot!!!!! The Staff In Kidderminster branch are lovely but the service offered is awful. Monday morning I go to branch to get change for my business only to be told we don't have any and wont have any until Thursday!!!! Its definitely time to move banks as Barclays obviously don't want any customers after all they are closing most of there branches.......
Aug 21st, 2022

Aug 11th, 2022