St Philip & St James
![St Philip & St James](/show_image.php?zc=2&w=250&src=/images/image-system/no-image.png)
Hours
Chamber Rating
-
Paula Denton
Nov 16th, 2021 -
Claire Arbery
Mar 14th, 2023 -
SJN Lewis
Jan 17th, 2023 -
Ellie Bennett
Feb 19th, 2022 -
Philippa Parish
Apr 15th, 2022
Contact Info
Questions & Answers
Q Where is St Philip & St James located?
A St Philip & St James is located at Avon, 9 Priory Rd, Keynsham, eng BS31 2BX
Q What is the internet address for St Philip & St James?
A The website (URL) for St Philip & St James is: https://www.carehome.co.uk/carehome.cfm/searchazref/10002004PHIA
Q What days are St Philip & St James open?
A St Philip & St James is open:
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Q How is St Philip & St James rated?
A St Philip & St James has a 3.3 Star Rating from 3 reviewers.
Hours
Ratings and Reviews
St Philip & St James
Overall Rating
Overall Rating
( 3 Reviews )![](/images/review-avatar-1.jpg)
Claire Arbery on Google
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SJN Lewis on Google
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Ellie Bennett on Google
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Philippa Parish on Google
My Mother was invited to stay at the Home with aged 93, with a diagnosis of mixed dementia. 17 months later we were summoned to a care review meeting in which they said she was too difficult to care for and gave her one months notice to leave. As this was my first indication of this situation, I asked why this was the first Id heard about it, the reply was that COVID had prevented them communicating the situation- despite my seeing my Mother on a regular basis. No reply was given to an email asking what about Zoom, Skype, or a phone call.
The next week I was emailed requesting her forwarding Home and departure date and repeated updates of her notice period.
Obviously finding a suitable Home takes time and serious consideration, irrespective of availability.
My Mother died at the end of January. I was grateful that she never knew she was un-welcome at St Philip and St James and didnt have to go through the anxiety of a move to another home.
The first email I received after her death was to ask me to return the tv wall attachment so they could use it for another resident. When I replied that we had bought it, I was asked for the purchase receipt. No condolences were offered until 3 weeks later, at the end of the accountants email detailing her final account.
My advice to anyone wanting to stay here is- Dont get old and NEVER complain about ANYTHING.
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Paula Denton on Google
Overall Experience : Excellent, Facilities : Excellent, Care / Support : Excellent, Cleanliness : Excellent, Treated with Dignity : Excellent, Food & Drink : Excellent, Staff : Excellent, Activities : Excellent, Management : Excellent, Safety / Security : Excellent, Rooms : Excellent, Value for Money : Excellent