Rothenberger UK Ltd

Brilliant service and support from Rothenberger UK. Their customer service team were able to help me very quickly with a Superfire 2 small part query and now I'm back in business. Fantastic products and fantastic customer service, thank you (especially to R. Smith!)
Sep 15th, 2022

Amazing quality tools and an unrivalled customer service experience! Massive thanks to Ash and the team for sorting my enquiry out in the most professional and effiecient manner! Absolute pleasure to deal with!
Jan 24th, 2022

The customer service assistance received from Ocean Davis exceeded my expectations....she was very polite and professional, and explained in detail about the product enquiries I was making....very helpful and will always recommend, Many thanks Ocean and stay blessed from Cyril
Aug 15th, 2021

Sad to put a bad review as I like to be positive about my experiences. I have tried to get spare parts for a pair of press tools that Ive spent very good money on a few years ago. I am an engineer so for me its a simple fix only requiring the electrical parts to be replaced. Unfortunately rothenberger say they can not supply me with parts to carry out my repairs. I would have to send the tools in to the service centre for diagnosis of the issue then quote for the repair. The initial diagnosis would cost me just to get started plus getting the tools to the workshop. I find myself looking at this company to one that shows a good service department but not being able to look after the small people that must be such a large costumer base . Other tool and equipment manufactures have given me far better service and time without a payment to them supporting small companies like myself.
Jul 22nd, 2021

fantastic company and amazing products been using there tools for years
Mar 10th, 2021