Royal Mail
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Kettering Delivery Office, 17 Lower St
Kettering, eng NN16 8AA - (153) 648-5067
Hours
Chamber Rating
-
Sophie Stokes
Fast collect, lovley staff and no queue.
Apr 13th, 2023 -
Kath Sims
The disparity for the level of customer service from one staff member to another couldn't be wider. 2 weeks ago I was served by one staff member who couldn't be More helpful. Today I was greeted by 2 rude and surly members of staff who just DID NOT WANT TO HELP AT ALL and I left with them both SHOUTING at me as I walked out of the collections office about how bad My attitude is (!!!) The so called customer helpline is just as bad. That staff member wasn't interested in trying to help either, wouldn't let me speak to a manager and wouldn't email me a reference number for the complaint she claimed to have 'escalated' for me. I did choose the option from the automated system to give feedback on the service I received but that never arrived unsurprisingly, it seems that Royal Mail only want feedback if it's favourable to them. There should be an option to give minus stars on a review because this review definitely needs to be Minus Five.
Mar 17th, 2023 -
Rafa Z
The worst company in the UK
Mar 1st, 2023 -
K C
QR Code printing label machine (For Amazon or ebay returns) Not working on: Saturday 10th December 2022. Update 13th December 2022. Machine still not working ! It's not even a strike day yet .... Save your money for a company that wants your business. RM quite simply do not deserve it..
Dec 13th, 2022 -
mavverick1
Monday open to 12 . No comments..
Nov 16th, 2022
Contact Info
- (153) 648-5067
Questions & Answers
Q What is the phone number for Royal Mail?
A The phone number for Royal Mail is: (153) 648-5067.
Q Where is Royal Mail located?
A Royal Mail is located at Kettering Delivery Office, 17 Lower St, Kettering, eng NN16 8AA
Q What is the internet address for Royal Mail?
A The website (URL) for Royal Mail is: http://www.royalmail.com/
Q What days are Royal Mail open?
A Royal Mail is open:
Friday: 9:00 AM - 9:00 AM
Saturday: 8:00 AM - 8:00 AM
Sunday: 11:00 AM - 11:00 AM
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Q How is Royal Mail rated?
A Royal Mail has a 2.0 Star Rating from 64 reviewers.
Hours
Ratings and Reviews
Royal Mail
Overall Rating
Overall Rating
( 64 Reviews )Sophie Stokes on Google
Fast collect, lovley staff and no queue.
Kath Sims on Google
The disparity for the level of customer service from one staff member to another couldn't be wider. 2 weeks ago I was served by one staff member who couldn't be More helpful. Today I was greeted by 2 rude and surly members of staff who just DID NOT WANT TO HELP AT ALL and I left with them both SHOUTING at me as I walked out of the collections office about how bad My attitude is (!!!) The so called customer helpline is just as bad. That staff member wasn't interested in trying to help either, wouldn't let me speak to a manager and wouldn't email me a reference number for the complaint she claimed to have 'escalated' for me. I did choose the option from the automated system to give feedback on the service I received but that never arrived unsurprisingly, it seems that Royal Mail only want feedback if it's favourable to them. There should be an option to give minus stars on a review because this review definitely needs to be Minus Five.
Rafa Z on Google
The worst company in the UK
K C on Google
QR Code printing label machine (For Amazon or ebay returns) Not working on:
Saturday 10th December 2022.
Update 13th December 2022.
Machine still not working !
It's not even a strike day yet ....
Save your money for a company that wants your business. RM quite simply do not deserve it..
mavverick1 on Google
Monday open to 12 . No comments..