S R Powerflush

Myself and my wife have previously given Steve from SR Powerflush a really good review. It is with great regret that i find myself revisiting that review and changing it. Just over a year ago we had a very unusual leak in our house and Steve from SR came round on short notice and rectified this leak. Given that he appeared to be so good, we decided to use him again for a number of other plumbing jobs we needed done on our house. The first was a faulty boiler, which when he came round and looked at stated it would take him only a half day to fix. However this job took him 2 days. He cited that the people who had installed the tank had threaded" the fixings holding the thermostat in place. So he said he had to work hard and rectify this problem for us. That said the cost was still reasonable. We then noticed that water was leaking from above the hot water tank, this was an area that Steve was working around. I am not saying that he caused the damage, but we got Steve out again, and he went into the loft to look at the cold water tank in the loft. Again steve told us that the people who installed the tank had overtightened the nut and it was only a matter of time before the tank split, but he reassured us he could fix it, and he did so, the leak was fixed. However approx. 2 weeks later the same area started leaking again. So again we got Steve out, who told us that he had done his best to repair it but we needed a new tank. He asked us to empty the tank for him and he would return the following day to replace the tank. That was the last we saw of Steve and SR Powerflush. He left us with an empty water tank, with no hot or cold running water. My wife is paraplegic and unable to walk and sitting on a wheelchair all day, personal hygiene is essential for my wife. Also Steve gave us advice on how to work our hot water tank as he had not fully fixed the initial fault on our hot water tank. Unfortunately following Steve's advice led to me being electrocuted, fortunately not seriously, only a sore arm for a couple of days. We have had to spend over 2000 putting right the problems we have had, and 2 plumbers that we have used, have both told us what a poor Job Steve and SR Powerflush have done in our house. Not only poor but dangerous, all is good now and our water system is working, but is has taken months to put right Despite leaving many messages and voicemails to try and get in touch with Steve and SR Powerflush. He has not responded to any of our communications. I am shocked that when I got on line I could see that people are still using Steve and SR Powerflush and leaving reviews. So I would like to know why Steve has not been in touch? Initially we were chasing Steve thinking something bad had happened to him as he literally just fell off the planet. He has told us previously when people put in bad reviews he did all he could for those people. However Steve disappeared and left us well and truly in the lurch. We were never rude, we paid him in full when he requested payment, he did not have to wait a single day for payment. On one occasion our contact with Steve was purely to ask after his welfare, yet still he did not respond to us. Services: Water heater repair, Plumbing leak detection
Sep 2nd, 2021

SR Flushing were contacted to carry out a full system flush of my elderly Mother's bungalow. Steve carried this out in a timely fashion and got all 9 radiators working through his machine. A new pump was required so Steve popped back a week later to fit along with further fettling to the stubborn 9th radiator. A third visit was then planned to replace the three way valve. This visit never happened with excuses for a bad back and then a job which had over run. I have not heard from him since despite leaving messages on his phone and via email. Another plumber replaced the three way valve and unblocked the pipe to the 9th radiator and all is now well. Avoid.
Jul 13th, 2021

Excellent service. Steve was happy to talk me through the process and was very reassuring and professional. Hes been in the business for a long time and knows what hes doing. Really nice guy and good price. Highly recommend.
May 14th, 2021

We would highly recommend Steve from S R Powerflush. We contacted him with an unusual leak, Steve spent time locating the leak, he explained everything and even taught us a few things about plumbing! His work was professional, he turned up on time every time and he caused minimal disruption. As the leak was unusual, Steve spent a lot of time working in our home, we found him respectful with a good sense of humour. We found his pricing to be extremely good value and very honest. Thank you Steve for your support during this worrying time, its good to know a nice reliable and honest plumber. We will definitely be using Steve if we ever need a plumber again. Service: Plumbing pipe repair
Jan 12th, 2021

If you have any problems with your heating system, do yourself a favour and get Steve at SR Powerflush in straight away. I learnt the hard way, and recieved nonsensical quotes from many 'cowboy' engineers that operate locally! Steve is completely genuine and open and honest at all times. He performed a powerflush on our system and it now works well. He also followed up the next day for an update, and when I had a further problem he came back again to sort it out for me. Finally, a heating engineer/plumber you can trust and isn't just out to take your money! thank you Steve!
Apr 19th, 2020