Well Kettering - Linden Medical Centre

Absolutely DISGUSTING service. I have been trying to contact this pharmacy since 8.30am today, I am a disabled mother trying to sort a prescription for my daughter and I have phoned the pharmacy 94 times today and had NO ANSWER on any occasion. My doctors surgery keep directing me to the pharmacy to sort the prescription issue, but they don't answer the phone in order for me to do this and I cannot get there to do it in person. I am ashamed of the staff there! And I fear for other people who are in the same position.
May 2nd, 2023

Has gone downhill quicker than an alpine skier. Massive queues, slow staff and poor attitude
May 1st, 2023

Repeat prescription to collect (ordered a week ago as requested), queue 15-20 very angry people. Waited one hour and the prescription was put up while I waited what a the point of ordering it?? Last week the prescription was handed back to me as they couldnt fill it, again they had a weeks notice . Voting with my feet and changing to another pharmacy . Id have given no stars if that was an option. More staff and stock required, shelves empty and counter left unattended for long periods of time, I could go on and on
May 1st, 2023

Very slow, prescriptions take for ever. Been trying for over a week to collect antibiotics 3 visits - closing early
Apr 28th, 2023

Ordered a prescription a week ago, always told it will be a 15 minute wait each time. This time waiting over 30 mins, went to check and nothing was prepared, didn't have correct details, to be then be told they don't have it in stock and it will be a week wait. No apology and unacceptable when waiting with a baby. That's 2 weeks I now have to wait and not sure if my baby will have enough formula to last that long. Very poorly managed and uncaring attitude.
Apr 23rd, 2023