The Sanitaryware Company
Hours
Chamber Rating
-
Carmelcrest Buyer
From start to finish, the whole team are always professional, knowledgeable and incredibly helpful. We've recently had the pleasure of working with Nicole Pullen & Jennifer Lawrence. Not only did they take the time to understand our clients specification and preferences, but they also provided us with a range of alternative options as well, providing savings where possible. Their expertise in their industry is evident, and I feel confident in their service when placing an order. I would highly recommend The Sanitaryware Company, throughout the process from tender to purchase order, Nicole, Jen & the whole team went above and beyond to ensure we were satisfied with every aspect of our order and we look forward to working with them on the next project! Mitchell, Buyer @ Carmelcrest Ltd.
Mar 8th, 2023 -
David Williams
Excellent service from a caring and responsible company. They immediately notified me of a short delay for delivery, which wasn't a problem for me. Delivery cost was quite expensive for one bathroom wash basin, but I guess this is due to high fuel prices. Very happy with the wash basin and the helpful, polite delivery man.
Feb 18th, 2023 -
Neil Woodward
The products that I wanted were in stock and were delivered quickly
Feb 15th, 2023 -
Jessica
SHOCKING! Don't go near this company!!! They claim that there is no fault with this tap that the spout came off, after only 6 months use. They first accused us of purposely 'breaking it with force' and then came back and said that we must have 'removed the grub screw'. Instead of just replacing a clearly faulty product, they are making outrageous and unfounded allegations that the customer decided to purposely break a product and then go looking for a replacement. It's beyond ridiculous. We really wish we had read these reviews before going anywhere near them. UPDATE: Dear Louise, it is after 6 emails, over the last three weeks, to your colleagues Sarah and Jen and after a hostile and unhelpful phone call from Sarah today, who phoned to tell us that she would not be replacing this tap as she insisted that there is no fault with it, that we posted this review. Order No. W005477.
Apr 29th, 2022 -
Paul Smith
excellent product and service will definitely use them again
Nov 8th, 2021
Contact Info
- (147) 433-8300
Questions & Answers
Q What is the phone number for The Sanitaryware Company?
A The phone number for The Sanitaryware Company is: (147) 433-8300.
Q Where is The Sanitaryware Company located?
A The Sanitaryware Company is located at 1400 Kettering Pkwy, Kettering, eng NN15 6XR
Q What is the internet address for The Sanitaryware Company?
A The website (URL) for The Sanitaryware Company is: https://www.theswc.co.uk/
Q What days are The Sanitaryware Company open?
A The Sanitaryware Company is open:
Friday: 8:30 AM - 8:30 AM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Q How is The Sanitaryware Company rated?
A The Sanitaryware Company has a 3.0 Star Rating from 6 reviewers.
Hours
Ratings and Reviews
The Sanitaryware Company
Overall Rating
Overall Rating
( 6 Reviews )Carmelcrest Buyer on Google
From start to finish, the whole team are always professional, knowledgeable and incredibly helpful.
We've recently had the pleasure of working with Nicole Pullen & Jennifer Lawrence. Not only did they take the time to understand our clients specification and preferences, but they also provided us with a range of alternative options as well, providing savings where possible.
Their expertise in their industry is evident, and I feel confident in their service when placing an order.
I would highly recommend The Sanitaryware Company, throughout the process from tender to purchase order, Nicole, Jen & the whole team went above and beyond to ensure we were satisfied with every aspect of our order and we look forward to working with them on the next project!
Mitchell, Buyer @ Carmelcrest Ltd.
David Williams on Google
Excellent service from a caring and responsible company. They immediately notified me of a short delay for delivery, which wasn't a problem for me. Delivery cost was quite expensive for one bathroom wash basin, but I guess this is due to high fuel prices.
Very happy with the wash basin and the helpful, polite delivery man.
Neil Woodward on Google
The products that I wanted were in stock and were delivered quickly
Jessica on Google
SHOCKING! Don't go near this company!!! They claim that there is no fault with this tap that the spout came off, after only 6 months use. They first accused us of purposely 'breaking it with force' and then came back and said that we must have 'removed the grub screw'. Instead of just replacing a clearly faulty product, they are making outrageous and unfounded allegations that the customer decided to purposely break a product and then go looking for a replacement. It's beyond ridiculous.
We really wish we had read these reviews before going anywhere near them.
UPDATE:
Dear Louise, it is after 6 emails, over the last three weeks, to your colleagues Sarah and Jen and after a hostile and unhelpful phone call from Sarah today, who phoned to tell us that she would not be replacing this tap as she insisted that there is no fault with it, that we posted this review. Order No. W005477.
Paul Smith on Google
excellent product and service will definitely use them again