Escobarbers - Kettering

Service: Scissor cut
Apr 27th, 2023

Mar 22nd, 2023

Service: Fade cut
Dec 19th, 2022

Services: Beard trim, Scissor cut, Fade cut
Dec 12th, 2022

Poor service. Tried to walk in for appointment (as their flyer says they accept) but they were busy which is fair enough. So I made an appointment for the following Friday at 4pm for my son. Arrived at 3.55pm to find the stylist just seating another client. No acknowledgement when we arrived so we waited. 40 minutes later still nothing. So we grabbed our coats to leave. Stylist then acknowledged our appointment and said she was running late. She said it was a shame we couldn't come at another time as per a call to me from the manager earlier? What call? No-one rang to advise me. Had to leave as my son had football. She offered to stay and cut after at 7.30pm but that was too late. I rang the managers mobile later that evening and left a voicemail explaining the situation and that I was disappointed with what had happened. I wanted to give the salon the opportunity to rectify the situation. 4 days later and nothing, still no call. They clearly don't value customers. I only went here on a recommendation from another friend. I would never recommend this salon to anyone.
Feb 15th, 2023