Moonlight Cafe

Very friendly sexy girls
Apr 18th, 2023

Best cofi shop in Tufnel park clean and quality food best cofi
Mar 23rd, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Mar 14th, 2023

Mar 3rd, 2023

UPDATE - owner responds. My original review follows this. The owner has responded to my original review implying that he is unaware of my complaint. Strange. Had he read my review in detail, he would know that he, himself was present and the main instigator and cause of the problem. To now claim ignorance or innocence in an attempt to make him or his cafe seem more customer friendly is, perhaps not such a smart business practice as he may believe. In summary; not admitting a mistake and/or feigning ignorance doesn't give me any confidence that he has any desire to rectify the problems I have suggested. ----- original review---- PRICES VARY - watch out!! I rarely write a bad review but, in this case I must point out that different staff members will charge different prices for the same thing. I have no complaints about quality, cleanliness or taste. All very good. Served in a timely manner and generally friendly, polite people. However......depending on who serves you and, to a certain extent (I believe) mood you can order the same thing (as I have done on 5 previous occasions) and get charged DIFFERENT PRICES. The logic is somewhat convoluted. The owner (I believe) served me today and tried to charge me approx 2.50 more than the advertised prices. The pretty blond woman who usually serves on weekdays tried to explain/argue/differ with him but, he was having none of it. I accept that; being the owner, he is most likely to know the prices best. But, also I think he must, therefore accept responsibility for not informing his staff on how the scheme works. He also desperately needs to adjust his written menu to explain his intentions better. If you want the cheapest price then go at the weekend and get served by the young, dark haired girl. She sees the menu system and prices the same as I (and most customers do). Next is the blond woman who is prone to make mistakes but still cheaper than what the owner thinks. They use a calculator to work out prices and then ring it up on the till. They don't have a properly programmed till to make it easy for staff to always get the prices right. Maybe this is deliberate? Perhaps the boss believes that (most of the time) the "mistakes" are to his favour? But, if items aren't priced and staff aren't trained - then maybe he has been loosing money for a long time. I liked the food and the place. But, I can't stand the feeling of being cheated. Either by mistake or by design. I will go to a different cafe - such as Mems - further away and a bit more expensive but where I KNOW that the prices are consistent. By the way - no apology from the owner. No offer of halfway. When the blond lady made a mistake a couple of weeks ago - she offered me an orange juice on the house. (Which I thanked her for and declined due to my diabetes) I know I am only one customer who probably spends less than 50 a week. But, the smart business man would make an effort to retain customers not just present a fait accompli of "you are wrong. The past doesn't matter. Bye bye".
Apr 7th, 2023