Dudley Taylor

Very good service have tablets some other pharmacies do not have. Be prepared to queue, though. First class service, thank you.
Mar 2nd, 2023

Usually have a good experience, but marred today by an extremely rude an impatient older lady behind the counter who eye rolled at me twice as I was trying to get my words out before barking at me NAME! Insisted they didnt have the prescription and had to go back to docs. 30 mins later doc says they were definitely sent it. I feel so sorry for those working there who are so lovely and try their hardest. The level of customer service I experienced today from this individual was diabolical. She needs further training at the very least.
Jan 22nd, 2023

JUST USE BOOTS IN TALESMAN SQUARE (20 SECOND WALK/NO QUEUE). Lynn issued me with the incorrect medication she then refused to replace it. When she finally realised it had been the pharmacy's error she then became very rude and passive-aggressive. Lynn then proceeded to act as if she were doing me a favour by waiving the fee for the correct medication. She then tried to make me feel guilty about her throwing away the incorrect medication she had issued me with which was unopened and by means not my fault. When I did the correct thing by staying calm and walking away Lynn then followed me and began shouting at me. I have withdrawn from Abbey GP as a result of this.
Jan 14th, 2023

If you want your prescription lost and to have to walk back and forth from the dr to figure out who lost it (it's always the chemist), to wait in insanely long queues then when you get to the front, find out that they haven't prepared your script and you have another 45m wait while they bag it up, only to find out they don't have half the stuff in stock and you will have to come back another two or three times or so and do it all again... Then this is the pharmacy for you!
Dec 19th, 2022

I had left a prescription with them to fill on the 13/09/2022 to date they have not filled it. It is a critical medication for an epileptic person. This isnt the first time and I know it wont be the last. They currently have a prescription with them which was sent to them on the 13/12/2022. I chased them multiple times and they have only filled the prescription today over 4 days later. Terrible service and they never answer their phone.
Dec 13th, 2022